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Privacy Policy

1. Introduction

The Morgentaler Clinic places great importance on protecting your personal information. This privacy policy explains how we collect, use, share, and safeguard your information in accordance with Law 25 on the Protection of Personal Information in Quebec.

2. Collected information

We may collect the following types of personal information:

  • Identity and Contact: Name, phone number, email address.
  • Transactional Data: Information about your interactions with our services.
  • Technical Data: IP address, cookies, and browsing information.

3. Purposes of information collection

We collect your information for the following reasons:

  • To provide the medical care and services requested.
  • To manage our relationship with patients and ensure quality follow-up.
  • To comply with our legal and regulatory obligations.
  • To improve our services and adapt our practices according to patients' needs.

4. Consent

In accordance with Law 25, your consent will be required before any collection, use, or disclosure of your personal information, except in cases provided for by law. Consent must be free, informed, and given for specific purposes. You can withdraw your consent at any time by contacting us.

5. Sharing of information

Your personal information will not be shared with third parties, except:

  • If necessary to provide the requested care and services (e.g., partner medical service providers).
  • If required by law or a regulatory authority.
  • With your prior consent.

6. Protection measures

We implement strict technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Retention of information

Your personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

8. Your rights

In accordance with Law 25, you have the following rights:

  • Access your personal information.
  • Rectify inaccurate or incomplete information.
  • Withdraw your consent.
  • Request the deletion of your information in certain situations.
  • To exercise these rights, please contact us at the address provided below.

9. Contact

If you have any questions regarding this policy or the management of your personal information, please contact us:

10. Updates

This policy may be updated at any time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the date of the last revision.

Last updated on: December 11, 2024

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